Privacy Policy

1. Information we collect

We collect information in the following ways:

• Information you provide. When you submit a contact form, request a free audit, or book a call, we collect the details you give us — such as your name, email address, company name, industry, and the contents of your message.
• Scheduling information. When you book a call, our scheduling provider collects the information needed to confirm and manage the appointment (for example, your name, email, and selected time).
• Automatically collected information. Like most websites, we and our providers automatically collect certain technical data — such as IP address, browser type, device information, pages viewed, and referring URLs — through cookies and similar technologies.
• Anti-spam verification. We use a bot-detection service to protect our forms, which may process limited technical signals to confirm you are a human visitor.

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide the information or services you request;
• Schedule, confirm, and conduct calls and consultations;
• Operate, maintain, secure, and improve our website;
• Communicate with you about your inquiry and, where permitted, about our services;
• Detect, prevent, and address fraud, abuse, and security issues;
• Comply with our legal obligations.

3. Cookies and similar technologies

We and our service providers use cookies and similar technologies to operate the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.

4. How we share information

We do not sell your personal information. We share information only as needed to operate our business, including with:

• Service providers who help us run the site and our operations — including our hosting provider (Vercel), scheduling provider (Cal.com), transactional email provider (Resend), and bot-protection provider (Cloudflare Turnstile) — who may process information on our behalf;
• Analytics providers that help us understand site usage;
• Legal and safety recipients, when we believe disclosure is reasonably necessary to comply with the law, enforce our terms, or protect the rights, property, or safety of any person;
• A successor entity in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

5. Data retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy — for example, to respond to your inquiry and maintain our business records — and as required by applicable law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights and choices

Depending on where you live, you may have rights regarding your personal information — including the right to access, correct, delete, or restrict its use, and to opt out of certain processing. To exercise any of these rights, contact us at hello@webrefinery.ai. We will respond as required by applicable law, including the GDPR and the CCPA/CPRA where they apply. You may also unsubscribe from marketing emails at any time using the link in those emails.

8. International data transfers

We are based in the United States, and our service providers may process information in the United States and other countries. If you access the site from outside these regions, you understand your information may be transferred to and processed in jurisdictions with different data-protection laws than your own.

9. Children's privacy

This site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

10. Third-party links

Our site may link to third-party websites and services we do not control. This Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review their policies.

11. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the date at the top of this page. Material changes will be made apparent on this page. Your continued use of the site after an update constitutes acceptance of the revised Policy.

12. Contact us

If you have questions about this Policy or how we handle your information, contact us at hello@webrefinery.ai.